Working at Blinds ToGo is an opportunity that I will take with me wherever I go. An opportunity that helps me grow as a person in and outside of work. An opportunity to help customer meet their needs and expectations.
When I joining the company 7 months ago, I was so overwhelmed. I wanted to know everything and as much as I can, that’s where my struggle began. I was struggling to understand the concepts and the full picture on how measurements work (deduction, addition). I know it sounds like simple math, but trust me it was difficult. The unfortunate result was my RMA rose up like a rocket ship, all the way to the moon.
Because of my supportive team, especially my manager (Asma), who was so patient in guiding and explaining to me how measurements works. Also, intallers who are always there to answer any questions regarding measurements. I am now confident with my math. RMA has gone down. Another accomplishments that I took pride while working here at Blinds ToGo, is that I am fully accountable with each and every customer i dealt. I can make a difference by giving them the knowledge and the right product suggestions according to their budgets and needs. It is trully an accomplishment, after helping a customer, they will get back to you thanking for the service and the wonderful experienced they received.
Because I put the effort in my work, it helped me reach my goal. My goal was to have an understanding about measurements, and my job in geneeral. So, I keep reviewing RMA watchout and product considerations and taking my time. In the future, I am looking forward to reaching my next goal to be in management trainee.