Tag Archives: feedback

Building Relationships

Before I came to Blinds to Go I was working as a graphic designer at a tile company. All my past work experience never required building relationships among coworkers or customers. Having the opportunity to come to BTG gave me an experience in which I was able to work in a team environment. This includes giving and receiving feedback. This has not only made me grow as an employee but also as a person. Working in a team environment we all interact with each other on a daily basis and help each other grow. I have realized that this is an important skill in and out of the store. Being able to interact in a team environment has made coming to work much more exciting and interesting.

Feedback

When I started at Blinds to Go a little less than a year ago, the importance of feedback in regards to my development as well as the development of my coworkers, was made clear to me. The idea of tracking growth and development through feedback, in the form of open communication and having weekly sit-down sessions with a manager, was a new experience for me. The experience was unlike any other job I’d ever had. I’ve been able to track my own growth through the feedback I’ve received from my team members since starting with the company.

Initially, I began working on my listening skills, which is a very important skill I had taken for granted. One of the next steps for me was the process of slowing myself down. This is one of the most difficult challenges I’ve faced because it’s such a multifaceted goal. First I worked on slowing down my speech, then I worked on thinking things through, having well thought out answers, and making sure to go over every aspect of a sale with a customer and complete all the types of operational tasks thoroughly. And I’m still working on reminding myself to remain slowed down. Right now I’m working on being direct. That has been a challenge for me because there are situations when it can be uncomfortable. Another aspect of being direct is being personable, which I’m currently working on, making sure I keep a cordial and professional conversational dialogue with the customer throughout the sale.

In a little less than a year I’ve made many changes and it has become clear to me that to be successful and advance in the company you have to be able to identify and admit areas where change is needed and make changes within yourself.  I have also learned to view feedback differently. Rather than looking at feedback as unpleasant, I now look at feedback as data that can be useful for my own continuing improvement.

My Growth

My Growth

by Michael C.

My name is Michael Columbo and I work at the Blinds To Go “BTG” in Milltown, NJ.  I have worked for BTG for just about 2 years now and have learned more about development and growth than I ever have before.

Looking back on my life before coming to Blinds To Go I can definitely say without a doubt that I was fast, not thoughtful, and definitely not direct.  During my hiring experience, I was flat out told that my growth was going to take a while because I was fast. This was the first time someone had told me that I was fast and that by being fast my personal growth would be a long and slow process.

Shortly after starting to work with my team I was being told by everyone on my team that I was without a doubt “FAST”.  It still did not sink in until month 6th came around.  The entire 6 months my team would constantly give me the same feedback that I was being fast.  It would usually go something like, “Mike your still fast, you need to slow down.”  I wasn’t changing and it showed.  My manager at the time got so fed up that she said I had to change in a week or she would move me to another team.  It came as a shock that the first time in my adult life I was being told to make a change that at first seemed impossible, plus I really liked the store and team I worked with.

Finally, it sunk in and hit me hard, I needed to make a change ASAP.  It was at that point where the “light bulb” turned on.  I made a choice to change.  That night on my drive home it started. I told myself to slow down,as I was laying in bed I thought about slowing down.  The next morning in the shower and on my way to work I thought about slowing down.  Before doing anything inside/outside of work I thought to myself to just slow down.  Within a matter of days, my team was shocked to see that I had started to actually slow down.  My worksheets were looking better and the number of mistakes started to decrease, my decision-making abilities were starting to make more sense, and my team saw this.  I too was finally starting to see a change in myself.  I was becoming more responsible and took accountability for my actions.  It felt good to start working on other areas of my development once I was able to put being fast to bed.

At the present moment, I am still working on being fast.  I find that it is something that I must keep on the top of my mental checklist every day, because if I don’t my team will see me reverting to my old ways.  It is a daily struggle and takes a lot of work to keep being fast under control.  The hard work is worth it when my team notices the change.  This has carried over to my personal life which has helped me to become a more responsible person too.  So at the end of the day after looking back at who I was when I first started working at BTG, I can definitely without a doubt say that I am a different person today.

Perception

By Ashley

Perception is a concept that has always been at the forefront of my mind. I wish it wasn’t, but it has been a nagging constant in my head. I have struggled throughout life, worrying about what people thought of me. I want to be liked. In the past, it has caused me to be shy, and I have refrained from saying things I should have or speaking my mind.

Growth 101

By Kyle V.

My Blinds To Go Career started in January 2012 after graduating from Humber College the previous year. Prior to Blinds To Go, I’ve always been the “nice guy”, whether it’s with strangers, family or significant others, I always look out for others’ happiness as well as my own. I was hired by the General Manager of the Toronto region, and the one thing I will never forget her saying in the interview was, “You’re a very nice guy, can you see yourself being direct and giving feedback?”. The obvious answer is “Of course” but if I really thought about it, I was new to giving feedback.