Tag Archives: friendly

Interest Goes Both Ways

By Nariah

In May 2012, I graduated collge with no direction of what to do with my life or where to work. I just know I needed to find a job and find it quick.

The Power of Customer Service in Building a Brand

By Rebecca David

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Customer service is everything.  It has the power to make or break a company’s image and even just one instance of bad customer service can result in the loss of many customers.  Think about it: when you experience bad customer service with a company, whether it be a lack of salespeople to help you in a store, being put on hold for too long during a phone call, or even a encountering an employee with a bad attitude, how likely are you to tell someone else?  I know for me, if the service is bad enough to be the worst part of my day, I won’t tell just one or two people, but I’ll go on and on about it to my family, friends, and coworkers.